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Privacy Policy

Last updated: 26 September 2025

This Privacy Policy describes how DentaLab OÜ (“DentaLab”, “we”, “us”, “our”) collects, uses, and protects your personal data when you use the Implantplanning Center service available at implantplanning.center and app.implantplanning.center (the “Service”).

1. Data Controller

DentaLab OÜ
Keemia 4, 10616 Tallinn, Eesti
Telefon: +372 56299020
E-mail: info@dentalab.ee
Kauba tellimine: +372 56888650
E-mail: tellimus@dentalab.ee

2. Scope

This policy applies to users of the Implantplanning Center, a platform providing implant planning and related services for dental professionals and their patients.

3. Personal Data We Collect

  • Account information (e.g., name, email address, clinic affiliation).
  • Usage information (e.g., access logs, device and browser data).
  • Support communications and feedback you provide.
  • Payment or billing details where applicable (processed via third-party providers, if used).
  • Project files and planning data you upload or generate within the Service.

4. Legal Bases for Processing

We process your data on one or more of the following legal bases:

  • Performance of a contract (providing the Service you requested).
  • Legitimate interests (e.g., service security, improvement, fraud prevention).
  • Consent (where required, e.g., certain communications).
  • Compliance with legal obligations.

5. How We Use Personal Data

  • To provide, operate, and maintain the Service (including implant planning features).
  • To communicate about your account and service updates.
  • To secure the Service, prevent misuse, and troubleshoot issues.
  • To improve functionality, performance, and user experience.
  • To comply with applicable laws and regulations.

6. Data Sharing and Transfers

We may share personal data with trusted service providers who assist us in operating the Service (e.g., hosting, analytics, email delivery, payment processing). These providers act under contractual obligations and only process data on our instructions. If data is transferred outside the EU/EEA, we use appropriate safeguards (e.g., Standard Contractual Clauses) where required by law.

7. Data Retention

We retain personal data for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods may depend on the nature of the data and applicable regulations.

8. Your Rights

Subject to conditions and exceptions under applicable law, you may have the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion of your data.
  • Object to or restrict processing in certain circumstances.
  • Data portability (receive your data in a structured, machine-readable format).
  • Withdraw consent where processing is based on consent.
  • Lodge a complaint with a supervisory authority.

9. Security

We employ technical and organizational measures designed to protect personal data. No system is completely secure; you are responsible for maintaining the confidentiality of your account credentials and promptly notifying us of any unauthorized use.

10. Cookies and Similar Technologies

We may use cookies and similar technologies to provide core functionality, remember preferences, and analyze usage. Where required by law, we will request your consent.

11. Children’s Data

The Service is intended for professional use. If we learn that personal data of a child has been collected without appropriate authorization, we will take steps to delete such data.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date indicates the current version. Material changes will be communicated through the Service or by email where appropriate.

13. Contact

For questions or requests about this Privacy Policy or your personal data, contact:
DentaLab OÜ — Keemia 4, 10616 Tallinn, Eesti
Telefon: +372 56299020 / E-mail: info@dentalab.ee
Kauba tellimine: +372 56888650 / E-mail: tellimus@dentalab.ee